Small business technical services
The technical team your small business doesn't have.
I build, integrate, and maintain software for small businesses: messaging systems, web apps, websites, AI tools, and the API work that ties them together. Every project gets scoped before it starts and invoiced as the work is delivered.
No retainers, no packages, no long-term contract.
Services
What I handle
Most projects start with one specific problem and grow from there. If something technical is slowing your business down, it probably falls into one of these.
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Twilio & business messaging
Two-way SMS, voice flows, appointment reminders, and notification systems. I also handle the setup that tends to stall these projects, including A2P 10DLC registration, number provisioning, and deliverability problems.
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Web app development
Internal tools, dashboards, and customer portals built around the way your business already works, instead of reshaping your process to fit an off-the-shelf product.
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Small business websites
Clean, mobile-ready sites that load fast and turn visitors into inquiries. I can stay on for updates and maintenance after launch so the site doesn't fall out of date.
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AI implementation & integration
AI applied to a specific workflow: drafting, triage, document processing, or customer-facing assistants. I scope these against a measurable result so you can tell whether it worked.
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API integrations
Connecting your CRM, billing, scheduling, and inbox so they share data. The point is to stop your team from retyping the same information into four different systems.
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Internal tools & optimization
A review of the software you already run, followed by changes that make it faster and less manual. Often the fix turns out to be configuration or cleanup rather than new software.
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Technical support, on your behalf
Front-line technical support handled for you. Your customers reach someone who knows the system they're calling about, and you stop fielding questions you don't have time for.
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Not sure it fits?
Describe it anyway. If it falls outside what I do, I'll say so and point you toward someone who can help, at no cost.
Start an inquiry
How it works
Straightforward, start to finish
There are no discovery packages or three-week proposals. You tell me what's wrong, we talk it through, and we agree on the work before any of it starts.
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Submit an inquiry
Tell me what's broken, missing, or running slower than it should. A few sentences is enough to get started.
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We connect and review it
We go over the problem together: what's involved, how long it will take, and where I think a different approach would serve you better.
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Agree on the scope
We settle on what's being built and how it gets billed before any work starts, so you know what you're committing to.
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Work ships, invoices follow
Work gets delivered in pieces and invoiced as it goes out. You see progress before you see a bill.
Why Adhoc
What working together looks like
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You talk to the person doing the work
There's no account manager passing messages to a team you never meet. Whoever scopes your project is the one building it.
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Scoped before it's billed
Nothing starts without an agreement on what's being done and what it costs. You should never open an invoice and find something you weren't expecting.
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Built to be handed off
The work is documented, readable, and yours to keep. If you bring in another developer later or hire in-house, they should be able to pick it up without calling me.
Get started
Submit an inquiry
Tell me what you're dealing with. I read every submission myself and usually respond within one business day.
- mike@adhocsupportllc.com
- Based in
- Richmond, VA
- Time zone
- Eastern (ET)
Remote-first. I work with clients anywhere in the U.S.